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Medicatech USA Product Return Policy

 

Surgical implants and instruments: Refunds

 

  • All surgical instruments sold are considered as final. There is NO refund for cash for any surgical instrument or implant. All sales are deemed final.
  • Refunds for credit can be issued. These are on a case by case basis only and must have a RMA number to qualify.
  • The RMA number must be provided to Medicatech prior to receiving any products for return.
  • A certification of Sterilization must be filled out, sent in and approved before a RMA number can be issued for any surgical Implant or Instrument. Please Click Here For Certificate
  • If a surgical product is sent without the RMA number Medicatech will not assume responsibility for the product
  • The client is 100% responsible for the condition of their returned items.
  • Recovery of the promotion of Free Shipping and Handling Charges can be deducted from the Return Credit
  • A 20% Restocking Fee can be assessed for any returned product
  • Full Refund Credit for returned product is valid for 30 Days from the Original Invoice and after this time is limited to $500 Per Invoice. No Exceptions.
  • Medicatech reserves the right to deny any returned product for credit at any time.

Certificate Of Sterilization

 

OSHA Federal & State Standards 29CFR Section 1910.1030 Require that all used instruments be sterilized prior to shipping. Please click here to download and fill out our sterlization certificate before returning any items.

After printing and filling out form, please fax to us at 949.679.2882.

Our Mission

Medicatech strives to provide only the highest quality veterinary products at the most competitive pricing. We take pride in working closely with our valued clients, customizing specific programs that meet the everyday demands of their business.

800.817.5030

Tel: 949.679.2881
Fax: 949.679.2882

50 Maxwell
Irvine, California
92618 USA

Get in Touch

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